Inaccurate date of birth on re-entry permit

Question: My mom has a green card and I filed for her re-entry permit so she can stay in India for 2 years. I received the permit, but her date of birth on the permit is not accurate. What can be done about it? My mom is in India right now for past 6+ months.

Answer: You can do a service request to do a change in the date of birth. You are also advised to retain the proof of the service request with you. If the Government is not responsive, than please have your mother bring in the proof the service request along with the re-entry permit when she enters the United States. Please do check your Form I-131 to ensure the mistake was not on your part.